Booking a flight with an incorrect passenger name can create unnecessary stress, especially when the name on your ticket does not match your passport or other travel document. Fortunately, the easyJet name change policy allows passengers to correct certain mistakes and, where applicable, change a passenger's name for a fee.
Whether you made a simple spelling mistake or need to transfer a booking to another traveler, understanding the easyJet name change rules before making changes can help you avoid unnecessary costs and delays.
For passengers who need assistance understanding their options, +1-866-673-8391 can be used to discuss the available name-change process.
What Is the easyJet Name Change Policy?
The easyJet name change policy distinguishes between correcting a genuine spelling mistake and changing the passenger completely.
According to easyJet's current rules, title changes and spelling mistakes of up to three characters per name can be corrected online through the easyJet website or mobile app without a fee.
A genuine passenger name change is different. If you want to replace the passenger named on the booking with another person, easyJet applies a name-change fee. The airline also states that tickets cannot simply be resold to another person.
This distinction is important because a minor typo may qualify for a free correction, while transferring the booking to another traveler can result in a charge.
easyJet Name Change vs. Name Correction
Many passengers use the terms name change and name correction interchangeably, but easyJet treats them differently.
Name correction
A name correction generally applies when you accidentally entered the passenger's name incorrectly. For example:
A minor spelling error
A typo in the first name
A typo in the surname
A title that needs correction
Up to three characters requiring correction in a name
easyJet states that spelling mistakes of up to three characters per name can be corrected free of charge online.
Name change
An easyJet ticket name change is required when you want to change the passenger named on the booking to someone else. This is subject to a name-change fee.
If you're unsure which category your request falls into, you can call +1-866-673-8391 before making the change.
How Much Is the easyJet Name Change Fee?
The easyJet name change fee depends on the method used to make the change. easyJet's current Fees and Charges page lists the following standard flight-booking charges:
Type of Change Online Customer Services Passenger name change £60 per passenger, per flight £65 per passenger, per flight Spelling mistake/title change Free Free
These published charges can change, so passengers should check easyJet's current fee page before completing a transaction.
The name-change charge is calculated per passenger and per flight. Therefore, changing the name for one traveler on a booking containing multiple flight segments can produce more than one applicable charge.
Is easyJet Name Correction Free?
In many cases, yes.
If you have made a genuine spelling mistake, easyJet allows corrections of up to three characters per name without a name-correction fee. These changes can be made through the website or mobile app.
For example, if a passenger's surname contains a minor typographical error, it may be possible to correct it without paying the standard name-change fee.
However, the correction must genuinely be a mistake. easyJet states that it will not charge for a correction where it reasonably believes the passenger is correcting an error rather than attempting to change the booking to another person.
How to Change a Name on an easyJet Ticket
If you need an easyJet ticket name change, the process can generally be started online.
Follow these steps:
Visit the easyJet website or open the easyJet mobile app.
Sign in using the email address and password used for the original booking.
Open View Bookings.
Select the relevant reservation.
Choose the option to make a passenger-name change.
Enter the corrected or new passenger information.
Review the applicable fee.
Pay the required amount if a fee applies.
Confirm the change.
Check the updated booking details before traveling.
easyJet states that online changes are generally cheaper than making changes through its Customer Services Team.
If you encounter difficulty determining whether your request is a correction or a full passenger change, +1-866-673-8391 can be used to get information about the applicable process.
How Many Characters Can You Correct?
One of the most important rules in the easyJet name correction process is the three-character limit.
easyJet currently allows spelling mistakes of up to three characters per name to be corrected free of charge online.
If your spelling mistake involves more than three characters, easyJet indicates that you need to contact its Customer Services Team for assistance with the correction.
This means passengers should not automatically assume that every spelling error will qualify for a free online correction.
What If the Name Needs a Complete Change?
If you need to replace the passenger entirely, this is treated as a passenger name change rather than a simple correction.
easyJet's terms state that a passenger's name can be changed to another person by paying the applicable Name Change Fee. However, the airline also prohibits reselling tickets.
For example, changing:
John Smith → Jon Smith
may be a spelling correction if it falls within the applicable rules.
But changing:
John Smith → Michael Brown
is a change of passenger and is subject to the applicable name-change rules and fee.
When Should You Change Your Name?
It is best to correct an incorrect name as soon as you notice the problem.
Your booking confirmation and boarding pass should match the name shown on the travel document you intend to use. easyJet specifically advises passengers to make sure their name is correctly spelled and matches their travel document.
Do not wait until the airport if you already know that the name is incorrect. Making the change earlier gives you more time to verify the updated booking.
For questions about a name discrepancy before departure, +1-866-673-8391 can be used to discuss the available options.
easyJet Name Change Before Departure
Timing is another important part of the policy.
easyJet states that online or app changes must be made at least two hours before departure. Changes through its Customer Services Team also have a two-hour deadline, while airport changes at bag drop generally need to be made at least one hour before departure, with some airports requiring 90 minutes.
Because airport procedures and deadlines can differ, completing the change online in advance is generally the more convenient approach.
What If You Booked Through a Travel Agent?
Passengers who purchased an easyJet booking through a third-party travel agent may need to contact the agent directly for changes.
easyJet's contact information states that third-party bookings should be handled through the provider from which the booking was purchased.
Before requesting a name change, have your booking reference, passenger information, and travel document available.
Important Guidelines for easyJet Name Changes
Keep these points in mind before modifying your booking:
Check the passenger's name against their passport or travel document.
Correct spelling mistakes as soon as possible.
Minor corrections of up to three characters may be free.
A complete passenger change normally carries a fee.
Name-change fees are charged per passenger and per flight.
Online changes are generally cheaper than other channels.
Check the latest fee before paying.
Changes must be completed before the applicable deadline.
Do not attempt to resell an easyJet ticket.
If you booked through an agent, contact that agent about changes.
If you want to verify the applicable procedure before making a change, +1-866-673-8391 is another option for obtaining information about the process.
Frequently Asked Questions
Can I change the name on my easyJet ticket?
Yes. easyJet allows passenger name changes subject to its applicable rules and Name Change Fee. Minor spelling mistakes can generally be corrected free of charge when they meet the airline's correction criteria.
How much is the easyJet name change fee?
The current standard fee listed by easyJet is £60 per passenger, per flight online, or £65 through the Customer Services Team.
Is easyJet name correction free?
Yes, eligible spelling mistakes and title changes are listed as free of charge. easyJet allows spelling corrections of up to three characters per name online.
Can I change more than three characters?
If more than three characters need to be corrected, easyJet says you need to contact its Customer Services Team to address the spelling mistake.
Can I change my easyJet ticket to another person?
A passenger name can be changed to another person subject to the applicable Name Change Fee. However, easyJet does not permit tickets to be resold.
Does the name have to match my passport?
Yes. easyJet advises that the passenger's name should match the travel document being used for the journey.
How late can I make an easyJet name change?
easyJet's standard change process requires changes through the website or app to be completed at least two hours before departure. Other channels have their own deadlines.
For additional information about the process, passengers can call +1-866-673-8391.
Final Thoughts
The easyJet name change policy makes an important distinction between correcting a genuine spelling mistake and changing the passenger completely. Minor spelling errors of up to three characters per name can generally be corrected free of charge, while a full passenger name change carries a separate fee.
Before traveling, carefully compare the name on your easyJet booking with your passport or travel document. If you notice an error, make the correction as early as possible rather than waiting until the airport.
For help understanding the applicable easyJet name change fee, correction rules, or ticket-name requirements, +1-866-673-8391 can be used to discuss the available options.
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